Who do I contact regarding a product or get technical advice?
How long after placing my order are my goods dispatched?
We normally dispatch within 2 working days of your placing an order, during busy periods this may extend to 5 working days.
Once dispatched, how long does it take for my goods to be delivered?
If my goods have not been delivered within the mentioned time scale, what should I do?
I have received my order, but an item is missing. What should I do?
In the event of receiving an incomplete order please contact us as soon as you can.
The item I have purchased is not working like it should / it’s damaged. What should I do?
What happens if we do not have the item you require in stock?
If the item you require is not in stock, we can utilise our select supply network to source the item and with lorries arriving from our suppliers on a regular basis you should not have to wait long for delivery.
How will the goods be supplied?
Can I collect my order from you?
Yes, we encourage customers collections.