8.1 We will, free of charge, within a period of 1 month from the date of delivery of Goods which are proved to our reasonable satisfaction to be damaged or defective due to defects in material, workmanship or design (other than a design made, furnished or specified by the Buyer), replace such Goods. This obligation will not apply where: 

8.1.1 any instructions as to the use or storage of the Goods have not been complied with in all respects; or

8.1.2 the Buyer has failed to notify us of any defect or suspected defect within 48 hours of delivery where the defect should be apparent on reasonable inspection. Where inspection is not possible on delivery, the delivery note must be marked “unchecked”.

8.2 Provided the Buyer adheres to its obligations as detailed in clause 8.1 above, we will refund to the Buyer the cost of carriage on the return of any such defective or damaged Goods, and will deliver any repaired or replacement Goods to the Buyer at our own expense.

8.3 Any Goods which have been replaced will belong to us until paid for in full as detailed in clause 7. Any repaired or replacement Goods will be liable to repair or replacement under the terms specified in clause 8.1.

8.4 These terms and conditions apply to business customers only. Therefore, we do not accept the return of any Goods which are not damaged or defective as detailed in clause 8.1 or where the Buyer simply changes their mind, without our prior agreement.